Frequently asked questions

Are your products authentic?

→ Yes, all items are 100% authentic and carefully inspected before shipping.

I also sell over 1,000 items in total on eBay through several accounts.

Please also see the apparel eBay links at the top of the page.

Where do you ship from?

→ We ship directly from Japan, with tracking numbers provided for every order.

Do you ship internationally?

→ Yes, we ship worldwide. Delivery times may vary depending on destination.

How long will it take to receive my order?

→ Orders are usually processed within 3–4 business days. Delivery typically takes 7–14 business days

What payment methods do you accept?

→ We accept major credit cards, PayPal, Apple Pay, Google Pay, and Shopify Payments.

Can I return or exchange my order?

→ Yes, returns are accepted within 7 days of delivery if the item is unused and in original condition. Please contact us first.

Who pays for customs duties or taxes?

→ Import duties and taxes are the responsibility of the buyer, unless otherwise stated.

Do you offer gift wrapping?

→ Yes, gift wrapping is available upon request. Please contact us individually.

How can I contact you if I have more questions?

→ You can reach us via our Contact page.

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